01
Create a live queue
Open a walk-in queue from the dashboard and share it with one scannable QR code.
A calmer way to run walk-ins
Leave the line. Keep your place.
Waitwise lets customers join real-world queues remotely, follow a live ETA, and arrive when their turn is close—starting with diagnostic labs.
No customer app required. Start with one location.
What to expect from us
No invented certainty
ETAs update with the live queue and are clearly presented as estimates.
No forced download
A QR code and web link are enough to join, track, and share a queue.
Built around real operations
Start with the queue you run today, then add prediction as useful data grows.
From scan to service
A queue that moves with people—not around them.
Keep the familiar walk-in flow while giving visitors their time back.
02
Keep every visitor informed
Give each customer a digital token, live position, and practical estimated wait.
03
Learn from each service day
See queue volume and waiting patterns so staffing decisions become less reactive.
Next up: smarter timing
Know the best time to go.
Historical patterns can turn live ETAs into practical recommendations like “arrive at 3:30 PM for a shorter wait.”
Shareable status
“Mom is #4.”
Family can follow the same live link without installing anything.
Pricing for real queues
Start small. Add capacity when it earns its place.
Customers join free. Businesses pay for the tools that run the queue.
Starter
For one small location
₹999 / month
- 1 active queue
- QR code join
- Live token position
- Basic notifications
Best for a first rollout
Growth
For busy labs and clinics
₹2,499 / month
- Up to 3 active queues
- Live ETA updates
- SMS and WhatsApp alerts
- Queue history and reporting
- Share My Queue links
Scale
For multi-location operations
₹4,999 / month
- Multiple locations
- Peak-time insights
- Team permissions
- Priority onboarding
- Data exports
Enterprise networks and API access are tailored to deployment size and integration needs.
Questions before you open the queue?
The practical details
Give the waiting room some room
Your visitors have better places to wait.
Launch a clearer walk-in experience at your lab or clinic with Waitwise.